Terms of service
TERMS OF SERVICE
Last updated: September 19, 2026
Welcome to Dunk Light™. These Terms of Service (“Terms”) govern your use of the Dunk Light™ website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.
- ABOUT DUNK LIGHT™
Dunk Light™ provides basketball products designed to make playing basketball more exciting and enjoyable, including our Dunk Light™ Glow-in-the-Dark Basketball.
Our products are intended for general recreational and consumer use.
- ELIGIBILITY
By using this website, you confirm that:
• You are at least 18 years old, or have permission from a parent or legal guardian.
• The information you provide when placing an order is accurate and complete.
• You will use our website and products only for lawful purposes.
- PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information on our website are accurate.
However, colors and product appearance may vary slightly depending on your device, screen settings, lighting, photography, or manufacturing variations.
The glow intensity and duration of the Dunk Light™ basketball may vary depending on the amount and type of light exposure, environmental conditions, and other factors.
We reserve the right to correct errors, update product information, or modify product specifications at any time without prior notice.
- ORDERS
When you place an order with Dunk Light™, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted.
We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:
• Product availability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect billing or shipping information
• Other circumstances that require us to cancel the order
If we cancel an order after payment has been processed, the amount paid for the cancelled order will be refunded.
- PRICING AND PAYMENTS
All prices displayed on our website are subject to change without notice.
You are responsible for providing accurate payment and billing information.
Payments are processed through third-party payment providers. Dunk Light™ does not directly store your complete payment card information.
Any applicable taxes, duties, customs fees, or import charges may vary depending on your country and may be the responsibility of the customer where required by law.
- SHIPPING
We currently offer shipping worldwide.
Orders generally require 1–8 business days for processing before shipment.
Estimated delivery time is approximately 5–8 business days after processing. Actual delivery times may vary depending on the destination, carrier, customs procedures, weather, holidays, and other circumstances outside our control.
Standard shipping is offered free of charge.
Customers may also have the option to purchase Insured Shipping during checkout.
Dunk Light™ is not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses, or circumstances beyond our reasonable control.
- 30-DAY MONEY-BACK GUARANTEE
Eligible purchases are covered by our 30-Day Money-Back Guarantee.
If you are not satisfied with your purchase, you may contact us within 30 days of receiving your order to request a return and refund.
To initiate a return, contact:
Customers must contact us before sending any product back.
Returned products should be in reasonable condition and include the relevant accessories and components originally supplied with the order.
Return shipping costs are generally the responsibility of the customer, except where the product arrived damaged, defective, or incorrect.
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process the refund.
- DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect product, please contact us at dunk.light@outlook.com as soon as possible.
Please include your order number and, where appropriate, photographs or video showing the issue.
We may provide a replacement, refund, or other appropriate solution depending on the circumstances.
- INTELLECTUAL PROPERTY
All content available on the Dunk Light™ website, including but not limited to logos, brand names, product images, graphics, text, videos, designs, and website layout, is owned by or licensed to Dunk Light™ unless otherwise stated.
You may not reproduce, copy, distribute, modify, sell, or commercially exploit our content without prior written permission.
- PROHIBITED USE
You agree not to use our website to:
• Violate any applicable law or regulation
• Commit fraud or engage in deceptive activity
• Attempt to gain unauthorized access to our website or systems
• Interfere with the security or operation of our website
• Copy or reproduce our content for commercial purposes without permission
• Submit false or misleading information
We reserve the right to restrict or terminate access to our website if these Terms are violated.
- THIRD-PARTY SERVICES AND LINKS
Our website may use third-party services, payment processors, shipping providers, analytics tools, advertising platforms, or other third-party services.
We are not responsible for the availability, policies, content, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
- PRODUCT DISCLAIMER
Dunk Light™ products are designed for recreational basketball use.
Dunk Light™ does not represent that the glow effect will have the same intensity or duration for every user or under every lighting condition.
The glow effect may vary depending on exposure to sunlight or artificial light, exposure time, environmental conditions, and other factors.
Individual experiences may vary.
Dunk Light™ is not responsible for damage resulting from improper use, misuse, modification, or failure to follow the product's recommended use instructions.
- LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Dunk Light™ shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
- CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
Changes will become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
- GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the applicable laws governing the transaction and the consumer's mandatory legal rights.
Nothing in these Terms is intended to deprive consumers of rights that cannot legally be excluded under the laws applicable to their purchase.
- CONTACT US
If you have any questions about these Terms, your order, or our products, please contact us:
Dunk Light™
Email: dunk.light@outlook.com